The needs of the Food & Beverage production and manufacturing has evolved rapidly, and legacy enterprise solutions cannot cater to this. Hence the need to build a future proof ERP solution that would help automate the end-to-end business process of this vertical.
Great Innovus's in-house experts in Microsoft Dynamics AL/extension V2 collaborated with the client team in designing and developing the ERP solution involving an Agile approach ensuring constant delivery of value. Realizing the various needs of the end users, the solution was made available on web and mobile.
Simplify their supply chain and manufacturing process
Understand and optimize costs
Robust sales order processing
Operate globally
Be compliant on regulatory standards
Ensuring the availability of sensitive solutions in the Access and Security deployed in large commercial establishments including secure government buildings, global banks, large format malls need a robust support infrastructure and strong process maturity.
Great Innovus's team used our ITIL-based support framework with a comprehensive application monitoring and management system. The engagement involved monitoring the application suite, proactive problem management and quick release of new features, enhancements.
High availability (up to 99.5%) of applications ensuring business is unaffected
Strong collaboration between L1, L2, and L3 support teams resulting in stricter SLA compliance
Increased customer satisfaction through our proactive support model
Faster development and delivery of new features, enhancements
Improved scalability with our flexible support team and process
Continuous improvement of support services
